Demographic Factors and Healthcare Worker Performance: A Cross-Sectional Study in Primary Healthcare
Keywords:
Healthcare Worker, Performance, Demographic Characteristics, Primary HealthcareAbstract
Introduction: Healthcare worker performance plays an important role in determining the quality and effectiveness of healthcare services. Understanding the factors associated with officer performance is essential for improving workforce productivity and healthcare service delivery, particularly in primary healthcare settings.
Objectives: This study aimed to analyze the association between respondent characteristics (gender, age, education level, and employment status) and officer performance.
Methods: An analytical cross-sectional study was conducted among 50 healthcare officers working at the Baliase Community Health Center, Sigi Regency in Indonesia in 2025. Total sampling was applied to include all eligible respondents. Data were collected using a structured questionnaire consisting of respondent characteristics and performance assessment. Descriptive analysis was performed using frequencies and percentages. The association between respondent characteristics and officer performance was analyzed using the chi-square test with a significance level of p < 0.05
Results: The majority of respondents were female (88.0%) and aged below 30 years (56.0%). Almost all respondents had higher education (98.0%), and employment status was equally distributed between civil servants and contract staff (50.0% each). Chi-square analysis showed that gender (p = 0.368), education level (p = 1.000), employment status (p = 0.567), and age (p = 0.577) were not significantly associated with officer performance.
Conclusion: Respondent characteristics were not significantly associated with officer performance. These findings suggest that organizational and workplace factors may play a more important role in influencing healthcare worker performance than demographic characteristics.
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